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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Caitlyn Anderson

August 21, 2026

5  out of  5
rating by Caitlyn Anderson
"Let me tell you these guys are amazing they go above and beyond to make sure you need everything done they are very professional and SUPER helpful answered everyone of my questions and more!
David and Esperanza are so kind and sweet!
Yall are awesome thank you 🤩"
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Ashish Alan

August 21, 2026

5  out of  5
rating by Ashish Alan
"Esperanza was an absolute pleasure to work with! Her support, clear communication, and effective approach made a real difference. I’m so grateful for their help and would highly recommend reaching out to them!"
We responded:
"Thank you for the kind words, Alan! We appreciate your business and grateful we were able to help."
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Jason Quigley

August 21, 2026

5  out of  5
rating by Jason Quigley
"Have had State Farm for while now and after being in a vehicle accident, they were there to assist with everything. Claim was handled fast and they took care of everything. When getting new policy and things done Jessica did amazing work. Very satisfied with this office and the help provided."
We responded:
"Thanks so much for the fantastic rating, Jason! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Zach Wolfe

August 21, 2026

5  out of  5
rating by Zach Wolfe
"Brayden was amazing, great character and very helpful."
We responded:
"Thanks so much for the amazing review, Zach! We really appreciate your support here in Hickory Creek. Just reach out anytime if you need us - we’re here for you. "
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Fonda Ditter

August 20, 2026

5  out of  5
rating by Fonda Ditter
"Esperanza was very helpful. Always got great service when I contacted them. Got quick answers no run arounds. Contact them if you want great service and decent prices
Thank you."
We responded:
"Fonda, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Matthew Sand and Team "
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Cait D

August 18, 2026

5  out of  5
rating by Cait D
"My friend needed a last minute insurance policy and Matthew had the fastest turnaround and provided a policy with everything I wanted and needed and was able to do it same day. He was a lifesaver!"
We responded:
"Thank you so much for the 5 stars, Cait! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Anita Shaub

August 15, 2026

5  out of  5
rating by Anita Shaub
"Ashley was amazing at helping get us a new insurance plan that even saved us money. She was very knowledgeable and very helpful. Ashley is the girl to go to!"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Hickory Creek insurance team. "
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Hanna Galan

August 15, 2026

5  out of  5
rating by Hanna Galan
"I’m really happy with my experience with State Farm, especially working with Brayden. He was very helpful, easy to talk to, and made sure I understood my options without making me feel pressured. He made the process quick and simple, and I really appreciate the time he took to help me. Great customer service all around! I would definitely recommend Brayden to anyone looking for an insurance agent and lower prices."
We responded:
"Hanna, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Hickory Creek insurance team! - Your State Farm Agent, Matthew Sand "
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arobinp

August 14, 2026

5  out of  5
rating by arobinp
"Had a great experience with Braden George,
He explained in detail the complete Auto policy and cleared all doubts, also suggested a few things that was missing from the policy and fixed it. Overall he provided a great user experience!!
Anthony Robin"
We responded:
"Thank you so much for your kind review, arobinp!  If you need insurance assistance, we are just an email or call away! - Matthew Sand, your State Farm Agent   "
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Josh

August 13, 2026

5  out of  5
rating by Josh
"Thank you Ashley Richardson for always saving our family money and being helpful no matter what!!"
We responded:
"Thank you so much for your wonderful feedback of us here at Matthew Sand’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Matthew Sand’s Insurance Team "
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Dogreen5016

August 13, 2026

5  out of  5
rating by Dogreen5016
"Ashley has always been so friendly and professional. She is very knowledgeable and works day or night to provide for my family. I know if I need anything she’s got me covered. Thank you so much."
We responded:
"Wow, thank you for the 5-star review, Dogreen5016! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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D D9

August 12, 2026

5  out of  5
rating by D D9
"Love this office everyone is so delightful! Jessica has been helping me lately and she’s a joy to speak to. She always explains things in a way I can understand. She is very knowledgeable and polite"
We responded:
"Thank you so much for the 5 stars, D! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Kimmie Trent

August 12, 2026

5  out of  5
rating by Kimmie Trent
"Jessica is wonderful, quick with responses and has excellent customer service. I have been with this agency since moving to Texas and they have always been outstanding."
We responded:
"Hi Kimmie, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Matthew Sand’s team.  Please reach out to us if any questions come up!  - Matthew Sand’s Insurance Team "
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Humair Quadri

August 11, 2026

5  out of  5
rating by Humair Quadri
"I have great experience working with Brayden George. He helped me end on end on building best policy combination and walk me through all possible savings with good coverage.
I would recommend to anyone seeking help with insurance

Syed Quadri"
We responded:
"Humair, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Lily Jones

July 28, 2026

5  out of  5
rating by Lily Jones
"Great service and very polite -- needed help and was able to deliver."
We responded:
"Lily, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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YBALEZ, TERESA OLIVIA

July 16, 2026

5  out of  5
rating by YBALEZ, TERESA OLIVIA
"Zach is very helpful. Thank you so much for the assistance."
We responded:
"Thanks so much for the amazing review, YBALEZ,! We really appreciate your support here in Hickory Creek. Just reach out anytime if you need us - we’re here for you. "
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Ashly Wilson

July 8, 2026

5  out of  5
rating by Ashly Wilson
"He was very helpful and very kind."
We responded:
"Thanks so much for the amazing review, Ashly! We really appreciate your support here in Hickory Creek . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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danyla allure

July 1, 2026

5  out of  5
rating by danyla allure
"I talked to Ashley & Jessica & both were so amazing! They got me informed on everything I needed to know. Kudos to them"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Marcia

July 1, 2026

5  out of  5
rating by Marcia
"Each time I call this agency, my concern is immediately addressed and attended to. Very professional and courteous staff."
We responded:
"Wow, thank you for the 5-star review, Marcia! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Kyle Knight

June 29, 2026

5  out of  5
rating by Kyle Knight
"5 Stars

I’m using voice-to-text for this review, so please excuse any punctuation mistakes.

I wanted to take a moment to recognize Ashley. I work as a Licensed Sales Producer (LSP) myself, so I know this industry well, and I genuinely appreciate people who are honest and transparent.

Ashley reached out to provide me with an insurance quote. During our conversation, we realized that we both work in the insurance industry. Once she learned that, she still took the time to answer my questions and explain some of the differences between State Farm’s processes and what happens behind the scenes from a customer’s perspective.

She spent about 10 minutes talking with me—time she absolutely didn’t have to give. There was no pressure, no sales pitch, just an honest conversation. As someone who works in this industry, I can say that transparency isn’t always easy to find. Ashley was knowledgeable, straightforward, and genuinely helpful.

I can only speak to my experience with Ashley, but if she’s a reflection of the people Matthew Sand hires, I would absolutely recommend this agency. If you’re looking for an agent who values honesty, transparency, and professionalism, ask for Ashley.

10/10. Highly recommend."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Kyle Wang

June 19, 2026

5  out of  5
rating by Kyle Wang
"I had a fantastic experience working with Brayden. Insurance can be confusing, but Brayden took the time to explain my policy details thoroughly and clearly. Excellent communication and top-notch customer service from start to finish. Highly recommend!"
We responded:
"Thank you for the fantastic review, Kyle! We are always here to help with your insurance needs here in Hickory Creek . "
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Angel Ramos

June 16, 2026

5  out of  5
rating by Angel Ramos
"Staff is amazing! They all really try to get you the best deals possible and have helped me save so much money!"
We responded:
"Thank you so much for the 5-stars, Angel! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Matthew Sand’s Team anytime."
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Casey Clifton

June 9, 2026

5  out of  5
rating by Casey Clifton
"Very helpful and very quick to action for years."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Matthew Sand’s Team here in Hickory Creek . "
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Vamshi Ravula

June 3, 2026

5  out of  5
rating by Vamshi Ravula
"Great team, helps with all my questions and concerns soon."
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Jennifer Curtis

June 2, 2026

5  out of  5
rating by Jennifer Curtis
"Amazing customer service and friendly staff. Very helpful with explaining everything I needed, and saved me money! Shout out to Brayden, Jessica, and Zach for the excellent communication!"
We responded:
"Thank you for the 5-star review, Jennifer! Here on State Farm Agent Matthew Sand’s Team, we are proud to serve our community and appreciate your recognition. "